The Facilities Service Center processes work requests for Buildings & Grounds, which is responsible for building maintenance, housekeeping, furniture moves, landscaping, shipping and receiving, and snow removal.
Technology issues including, computer, printer, copier, phone, classroom/meeting room and media concerns should be directed to the Technology Service Desk.
Please click here for service response time and expectations for work order requests.
- Submit a Work Request
Work requests may be submitted by visiting fixit.simmons.edu.
Common work requests and corresponding SchoolDude Problem Type:
- Light bulb replacement-Lighting
- Housekeeping requests-Housekeeping
- Recycling/trash disposal-Housekeeping
- Temperature issues-Heating/Ventilation/Air Conditioning
- Leaks-Plumbing
- Furniture moves-Furniture
- Requests for window shades-Shades/Blinds
- Requests for hanging pictures/bulletin boards-Carpentry
- Issues with vending or laundry machines-General Maintenance
- Problems with elevator operation-Elevators
- Pest removal-Pest Control
- Bed bunking-Furniture
- Submit an Office Key Request
Faculty or staff members needing replacement or new office keys should download the Key Request Form. Please fill it out completely, including signature authorization from a department chair, then save to your computer and attach it to your work request in SchoolDude.
For more information, download the Simmons Key Management Policy.
- Submit a Residence Hall Key Request
Students needing replacement keys should contact Residence Life at 617-521-1096 or [email protected].
- View SchoolDude Resources