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COVID-19 Update from Blue Cross Blue Shield

March 9th, 2020

Blue Cross Blue Shield of Massachusetts (BCBSMA) has provided the following update to plan participants. Effective immediately they are:

  • Covering the full cost of diagnostic tests for COVID-19 for all those who meet CDC guidelines for testing.  
  • Consistent with the guidance issued by the Massachusetts Department of Insurance, they will also cover the cost of vaccination when a COVID-19 vaccine is available, and waive co-payments for medically necessary COVID-19 treatment at doctor’s offices, emergency rooms and urgent care centers.
  • Removing any administrative barriers, such as prior authorizations for members receiving medically appropriate care for COVID-19
  • Waiving co-pays for members with access to the telehealth platform. Telehealth, which offers convenience as well as the opportunity to avoid potential exposure to contagion, is included in the health plans of all our fully insured members and available to associates who are BCBSMA members. Our 24/7 nurse hotline also is available free to all members and offers a safe and convenient clinical resource for minor ailments or questions. Wait times are under 9 minutes on average.

Contact [email protected] with questions.

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